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We deliver our products from Japan to customers all around the world.

In this article, we'd like to share our dedication and efforts regarding shipping and packaging. To ensure your valuable items arrive safely, we carefully package each product with the utmost care and attention.

For international deliveries from Japan, we use EMS (Express Mail Service), a reliable and fast shipping method. It has a proven track record of delivering safely to numerous countries and regions worldwide.

We can ship to most countries and regions. However, please note that some areas (such as Russia, Brazil, and EU countries) are not currently covered.

Orders are usually shipped within 5-7 business days. After shipping, the estimated delivery time varies by destination, typically taking 5-10 days.

Once your order has been shipped, we will provide you with a tracking number so you can monitor its status in real time.

We put great effort into our packaging to ensure it arrives in perfect condition.

To prevent damage during transit, we use cushioning and waterproof materials.

For our feather bedding, we strive to maintain its fluffy condition by avoiding over-compression. For example, the standard packaging size for one futon is approximately 39×10 inches, but we can compress it further if requested. We are flexible and happy to accommodate your needs.

Some of our packaging materials are recyclable, reflecting our commitment to environmental sustainability.

We offer free shipping for all products. There are no additional fees, regardless of the destination.

Some countries may require customers to pay customs duties or import taxes upon receipt of their items. These charges are determined by local regulations and must be handled by the customer. For further details, please consult your local customs office or postal service.

We are committed to delivering our products with care and dedication, ensuring a reliable and satisfying experience for our customers worldwide. If you have any questions about shipping or customs, please don't hesitate to contact us.